Sara Serantes

CEO | FreshpertsBarcelona
Sara Serantes


She currently heads the FRESHPERTS food service group, which encompasses all his brands. Sara's innovative character continues to revolutionise the market, and she is currently the first to launch her own independent delivery application with the possibility of multi-ordering, i.e. mixing different gastronomic styles in one order.


Round Table | Live Arena Business, Management and Marketing

FASE 4. How to improve the customer experience in delivery

Rodrigo Domínguez-Sáez
Rodrigo Domínguez-Sáez Barra de IdeasDirectorModerador/Presentador
Manel Morillo Prieto
Manel Morillo PrietoCongusto ConsultingConsulting PartnerSpeaker
Guillem Ontiveros
Guillem Ontiveros TelemakiCEOSpeaker
Sara Serantes
Sara Serantes FreshpertsCEOSpeaker

07-04-2022 13:3007-04-2022 14:10Europe/MadridFASE 4. How to improve the customer experience in delivery

One of the major booms in gastronomy in recent years has been the home delivery service. But despite the massive influx of businesses in this sales channel, the customer experience may not have been the best. How can we meet our customer's expectations in a service as difficult to control as home delivery?

Live Hotel
Thu 7 13:30h - 14:10h Live Hotel

Alimentaria & HOSTELCO
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