Understanding the gap between employer and employee

The HORECA sector faces a critical mismatch between what employers offer and what new generations of professionals are seeking. Working hours, career development, flexibility, purpose, and benefits are now interpreted through different lenses. This presentation addresses the real gap between employees and employers, analyzing why traditional models no longer work and which changes are urgent to remain attractive. Understanding this generational mismatch is not optional, it is essential to ensure talent retention, continuity, and future competitiveness.